SENIOR SALES MANAGER / SALES MANAGER - CORPORATE

Job Description
  • Direct solicitation – selling of rooms and services. Accounts maintenance. On-going competitors’ analysis. Planning and implementing strategies. Achievement of goals and commitments as by yearly marketing plan. Maintains an up-to-date good working relationship with all other departments of the hotel. Follow up with all clients before and after big functions, groups to ensure repeat business. Ensure familiarization with the hotel Marketing Plan. Present a monthly sales report with full documentation on activities of past month. Represents hotel on special assignments as called upon by the DOS/ADOS or SSM. Attends special sales promotions or marketing activities which are organized by the Sales Department or the hotel. Entertains clients as directed. Concentrate on opportunities for creative selling, to offer some promotional packages in order to be included in clients’ newsletter, and to make of associations’ monthly newsletters to their members with appropriate packages. Promptly qualifies all sales leads. Response within 24 hours to all inquiries, leads, and correspondence from prospects, customers, and referral. Effectively plan calls, maintenance of existing accounts while focusing on new accounts to increase the overall customer base.
Job Requirements
  • Degree/Diploma in Hospitality Management or related.
  • Extensive knowledge of sales and proven ability to plan and execute sales target effectively with a strong sense of detail.
  • Minimum 2 - 5 years’ experience in hospitality industry with proven sales track record.
  • Capable of creating and implementing sales strategies that will ensure achievement of set goals and target.
  • Possess good interpersonal skills.
  • Possess own transportation.
  • Knowledge of current hospitality industry trends.
  • Able converse in Cantonese and/or Mandarin is an added advantage.
  • Pleasant appearance, good discipline in punctuality and attendance.
  • Able to travel and possess own transportation.
  • Able to work independently with minimum supervision

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OUTLET MANAGER

Job Description
  • To manage and be responsible for the overall supervision and coordination of all activities of personnel engaged in operations of the outlet assigned. Responsible and accountable in achieving outlet budget, forecast and cost. Responsible to generate revenue in every optimistic way and at the same time to monitor and effectively control overall food and beverage cost. To establish and enforce Food and Beverage Department mission and vision.
Job Requirements
  • Candidate must possess at least a Diploma, Advance/ Higher/ Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Food & Beverage Services Managements or equivalent.
  • At least 5 year(s) of working experience in the related field is required for this position.
  • Applicants must be willing to work in Subang Jaya, Selangor.
  • Preferably Managers specializing in Food/ Beverage/ Restaurant Service or equivalent.

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FOOD & BEVERAGE SUPERVISOR

Job Description
  • Ensure proper coordination with Kitchen food preparation, Stewarding, Sales, Front Office and other departments for all necessary arrangements and preparation.
  • Performs any other duties as assigned by your superior in a timely and efficient manner.
  • Maintains proper records of sales, inventories, spoilages, inter-transfer and all concerns pertaining to personnel or equipment in appropriate logbooks for reference.
  • Makes frequent suggestions to the management in reference to improvement of general operation, cost control and profitability.
  • To assist in constantly finding ways to further increase revenue without sacrificing pre-determined standards and quality set by the management.
  • To train outlet waiters and part timers on knowledge, service standards and operating procedures.
  • Propose appropriate staff movements and promotions to the Superiors.
  • Ensure effective communication between Superior and Staff.
  • To plan and execute duty roaster for outlet associates.
  • To plan requisition in accordance to the par level or business forecast.
  • Ensure all down line associates are well briefed in the policies and procedures set by Hotel.
  • To ensure down line associates follows through the Standard Operating Manual.
  • To be responsible over the maintenance and cleanliness of furniture, fixtures, fittings and operating equipment, initiates maintenance request as necessary.
  • To ensure food and beverage supplies are well stocked and arranged to ensure smooth operation.
  • Participates in daily outlet briefings and monthly communication meetings to discuss various aspects of service and operations challenges.
  • Follows control procedures for inventory and requisition before and after service.
  • To enforce and follow through the house safety regulations and house rules.
  • To monitor daily aspects of the point of sales for outlet.
  • To responsible and accountable for the outlet operating budget include Revenue, Expenses, Labor Costs and profitability.
  • To attend to guest's complaints on food and beverage quality and service, requests or inquiries regarding services and products and immediately takes all required corrective actions and measures.
  • To anticipate guests’ needs at all times and to ensure guests dining experience is always met and maintained.
  • To conduct on the job orientation and establishment procedures for all new employees.
  • Establishes effective human relations and maintains the highest level of professionalism ethics and attitude towards all hotel guests, suppliers, department heads and employees.
  • Create and maintain a pleasant and healthy working environment and foster teamwork at all times.
  • To take pride over employee’s welfare and filter down objectives to superiors.
Job Requirements
  • Reading, writing and oral proficiency in the English language.
  • Certificate or higher required or equivalent experience in the form of 2-4 years hotel operations and/or junior management.

  • CLICK HERE TO SEND US YOUR DETAILED RESUME
FOOD & BEVERAGE SUPERVISOR (CHINESE RESTAURANT)

Job Description
  • Makes frequent suggestions to the management in reference to improvement of general operation, cost control and profitability.
  • To assist in constantly finding ways to further increase revenue without sacrificing pre-determined standards and quality set by the management.
  • To train outlet waiters and part timers on knowledge, service standards and operating procedures.
  • Propose appropriate staff movements and promotions to the Superiors.
  • Ensure effective communication between Superior and Staff.
  • Create and maintain a pleasant and healthy working environment and foster teamwork at all times.
  • To take pride over employee’s welfare and filter down objectives to superiors.
Job Requirements
  • Reading, writing and oral proficiency in the English and Mandarin language.
  • Certificate or higher required or equivalent experience in the form of 2-4 years hotel operations and/or junior management.

  • CLICK HERE TO SEND US YOUR DETAILED RESUME
FOOD & BEVERAGE ASSISTANT (CHINESE RESTAURANT)

Job Description
  • Performs any other duties as assigned by your superior in a timely and efficient manner.
  • To train outlet waiters and part timers on knowledge, service standards and operating procedures.
  • Ensure effective communication between Superior and Staff.
  • To plan and execute duty roaster for outlet associates.
  • Ensure all down line associates are well briefed in the policies and procedures set by Hotel.
  • To ensure down line associates follows through the Standard Operating Manual.
  • To be responsible over the maintenance and cleanliness of furniture, fixtures, fittings and operating equipment, initiates maintenance request as necessary.
  • To ensure food and beverage supplies are well stocked and arranged to ensure smooth operation.
  • Participates in daily outlet briefings and monthly communication meetings to discuss various aspects of service and operations challenges.
  • Follows control procedures for inventory and requisition before and after service.
  • To enforce and follow through the house safety regulations and house rules.
  • To monitor daily aspects of the point of sales for outlet.
  • To attend to guest's complaints on food and beverage quality and service, requests or inquiries regarding services and products and immediately takes all required corrective actions and measures.
  • To anticipate guest's needs at all times and to ensure guests dining experience is always met and maintained.
  • To maintain a positive service attitude towards each and every individual that comes in contact.
  • Establishes effective human relations and maintains the highest level of professionalism ethics and attitude towards all hotel guests, suppliers, department heads and employees.
  • Create and maintain a pleasant and healthy working environment and foster teamwork at all times.
  • To take pride over employee’s welfare and filter down objectives to superiors.
Job Requirements

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